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INCIDENTS
Turn every incident into a clear, accountable process from first report through to resolution
Give your team a fast, consistent way to report incidents while the details are still fresh. Incidents are linked to the site, with the type, time, location, people involved, description and reference information captured in one place.

Add up to four evidence photos, save unfinished reports as drafts, and continue working even when connectivity is limited. Offline incidents and workflow actions are queued for automatic sync when the connection returns.

With current, open and completed incidents visible in the app, teams can quickly see what needs attention and follow each incident as it moves through investigation and resolution.
Current incidents
Log incident
Incident workflow
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Keep incidents visible, owned and moving towards resolution.

The website gives authorised users a clear operational view of incidents that need attention, including severity, current status, owner and the latest activity.

Acknowledge incidents, start investigations, assign responsibility and add progress updates with supporting evidence so there is always a clear next step. When the issue is resolved, the outcome is recorded as part of the incident history.

Configure incident types and notification groups so the right managers or custom email recipients are alerted when new incidents are reported.
OFFLINE READY
Saved incident data remains available offline. New incidents, evidence photos and supported workflow updates are stored locally and sync when the connection returns.
Build a reliable incident record without chasing information across emails, messages or paper. The original report, evidence and investigation activity stay together, creating a clear history of what happened and how it was handled.

Reports can be filtered by date, site, incident type, unit or reference and include status, severity, owner, last activity, capture source, details and outcome.

Detailed incident views and summary PDFs help turn incident data into better follow-up, accountability and reporting.


             
Incident dashboard
Incident workflow
Incident maintenance
Log incident
Incident reports
Incident detail
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* Faster incident reporting  * Clear ownership & follow-up  * Evidence in one place  * Offline-ready capture  * Targeted notifications  * Detailed reports & PDFs

Images are for demonstration purposes only.

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